@Juggs I mean neither one of us works for NRS and only they can really speak to their inner workings / decision making around balance changes. The fact that they employ QA testers, support internal testing, data collection, feedback protocol, all that shit points to at least some degree of objective design changes.
I mean how could it not? Sure feedback from the public can call attention to stuff but I'm hard pressed to believe that a company trying to maintain profitability would allow public opinion alone to hold such tremendous sway over critical aspects of their product. Influence? Sure. Be the sole determining factor? Doubtful.
I mean shit man if you and I had a lemonade stand on the corner for $1 glasses of some tasty ass lemonade that sold well, would we drop the price down to $. 25 because there were some people down the block demanding a price drop because it's not sweet enough? It might make us look at the recipe closer sure, public perception can influence something potentially critical like a price point. At the end of the day though we're going to taste the recipe ourselves before we make any actual changes.