GothamInGray
Hanzo Main
Yeah, I was thinking this is probably their "in the meantime" strategy. If they're aware of the issue, a fix has to be incoming.Sounds like a generic response to most issues from level 1 support.
In fact, this is pretty much exactly what i was told when I (and many others) had the infinite connecting to online glitch after the 2nd round of DLC for MKX. It didn't fix shit. The fix came two(!) - TWO! - patches AFTER that DLC update. I think 2-3 months later...
Only way around it was to use another profile that wasn't affected IIRC (so you don't have all your progress etc). Don't know if anyone has tried the game with a different profile on the same system to see if that makes any difference.
But yeah, I wouldn't be spending my time uninstalling/reinstalling until there's a confirmation that it does in fact work.
I would encourage everyone to follow the link in the OP Tweet to submit a report and make sure they know how many people it's affecting.