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Hit Box Arcade Thread!

Israfel

Israfel

Designer for BxA
JohnGrimm said:
We don't know Brook. I don't know why they would just give us a free converter. Additionally, we don't sell converters, we sell Hit Boxes. We are not going to advertise for 3rd party products because we have no control over that. We test a converter and it works, we say the Hit Box is Brook converter compatible. You buy the Hit Box because of this and the Brook converter but the converter doesn't work for you for whatever reason. Well we just sold you the controller based on a false promise.

I understand that it's frustrating for you, but we cannot be held liable for the quality of a product we have no affiliation with. Now, if we sell you a PS4 Hit Box and we say it's PS3 compatible and it isn't, well that's totally our fault because that's our malfunction and it's our hardware. The Brook converter is not our hardware. I hope you can understand our position.
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Good business practice TBH. I'm going to order a Ps4 Hitbox in the beginning of 2016, is it an easy process to change the artwork on it? I have heard the the hitbox art is printed directly on the plexi.
 
upfish

upfish

Noobasaurus Rex
Israfel said:
Good business practice TBH. I'm going to order a Ps4 Hitbox in the beginning of 2016, is it an easy process to change the artwork on it? I have heard the the hitbox art is printed directly on the plexi.
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I can answer this!

The hitbox art IS printed on the plexi, but you can request a clear plexi instead when you order. (Also I can get you the photoshop templates for the HB)

Or you can do what I did and get a vinyl sticker printed. I did it via midwest decals (I could pick it up for you and bring it to the monthly) for 30 bucks.

Taking it apart is a pretty simple process, rewiring the buttons is pretty easy. Everything is color coded and written down on the inside. I might make a video guide soon since there really isn't one out there.
 
JohnGrimm

JohnGrimm

A.K.A. JohnXuandou
Israfel said:
Good business practice TBH. I'm going to order a Ps4 Hitbox in the beginning of 2016, is it an easy process to change the artwork on it? I have heard the the hitbox art is printed directly on the plexi.
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It is indeed printed directly on the plexi. If you want a blank plexi you'll have to shoot us an email at [email protected], Shawn and Dustin know the availability of that stuff.
 
roosTakk

roosTakk

Chode Juggler
JohnGrimm said:
We don't know Brook. I don't know why they would just give us a free converter. Additionally, we don't sell converters, we sell Hit Boxes. We are not going to advertise for 3rd party products because we have no control over that. We test a converter and it works, we say the Hit Box is Brook converter compatible. You buy the Hit Box because of this and the Brook converter but the converter doesn't work for you for whatever reason. Well we just sold you the controller based on a false promise.

I understand that it's frustrating for you, but we cannot be held liable for the quality of a product we have no affiliation with. Now, if we sell you a PS4 Hit Box and we say it's PS3 compatible and it isn't, well that's totally our fault because that's our malfunction and it's our hardware. The Brook converter is not our hardware. I hope you can understand our position.
Click to expand...
You wouldnt be advertising for brook, its a mutual relationship where brook compatibility would help HB sales and vice versa.

You could test and see if they are compatible and put it in the details somewhere with a caveat. It doesnt mean you have guaranteed compatibility with a 3rd party device at all, companies do this all the time.

Anyway Im not trying to tell you how to run your business, just my two cents. Frustrating for those in my situation because I cant test without dropping $200 on a non-refundable product. Oh well ill just keep using my HC4 for now
 
upfish

upfish

Noobasaurus Rex
roosTakk said:
You wouldnt be advertising for brook, its a mutual relationship where brook compatibility would help HB sales and vice versa.

You could test and see if they are compatible and put it in the details somewhere with a caveat. It doesnt mean you have guaranteed compatibility with a 3rd party device at all, companies do this all the time.

Anyway Im not trying to tell you how to run your business, just my two cents. Frustrating for those in my situation because I cant test without dropping $200 on a non-refundable product. Oh well ill just keep using my HC4 for now
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I think someone near me might be getting a brook soon. If so I'll test it and let you know what I find.
 
JohnGrimm

JohnGrimm

A.K.A. JohnXuandou
roosTakk said:
It doesnt mean you have guaranteed compatibility with a 3rd party device at all, companies do this all the time.
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Does Madcatz? How about Hori? Qanba? EightArc? Etokki? I can't seem to find a statement about compatibity with the Brook converter from any of them.

Look, I'm not trying to be an asshole. By putting it on the website and telling people it is compatible we actually do guarantee it. There's this law about false advertising where it's illegal to claim a product does a thing it doesn't actually do. If you bought a Hit Box BECAUSE of Brook converter compatibility and we told you it was compatible, we are legally obligated to uphold that claim. It doesn't matter if the Hit Box was compatible or not, we wouldn't put that in the product description because we have no affiliation with that product and cannot personally as a company guarantee it.
 
roosTakk

roosTakk

Chode Juggler
JohnGrimm said:
Does Madcatz? How about Hori? Qanba? EightArc? Etokki? I can't seem to find a statement about compatibity with the Brook converter from any of them.

Look, I'm not trying to be an asshole. By putting it on the website and telling people it is compatible we actually do guarantee it. There's this law about false advertising where it's illegal to claim a product does a thing it doesn't actually do. If you bought a Hit Box BECAUSE of Brook converter compatibility and we told you it was compatible, we are legally obligated to uphold that claim. It doesn't matter if the Hit Box was compatible or not, we wouldn't put that in the product description because we have no affiliation with that product and cannot personally as a company guarantee it.
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This is simply not true. Im not talking about a guarantee. Im talking about a reference to compatibility with a 3rd party device, possiblly with caveats (hardware type/firmware versions). This IS done all the time by a lot of companies.

Like I said I'm not saying you need to do this or its stupid that you aren't. Just my 2 cents, obviously my opinion is biased because of the forementioned.
 
upfish

upfish

Noobasaurus Rex
Israfel said:
Does this mean you'll have an extra one to sell? :) I wanna join the Hitbox Revolution!
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I have actually been thinking about selling the other. The only thing it does that the new one doesn't do is XBOX 360, which I don't really use anyways. I'd be willing to negotiate
 
Israfel

Israfel

Designer for BxA
upfish said:
I have actually been thinking about selling the other. The only thing it does that the new one doesn't do is XBOX 360, which I don't really use anyways. I'd be willing to negotiate
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Hmmmm, I'll let you win the next FT10 we do for some discounts. ;)
 
True Grave

True Grave

Giving The Gift Of Graves
MrSoloLobo said:
Can't you confirm if your ps3/pc hitbox works on xbox one with the Titan One?
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It does and with no timeout like it does on the PS4.

Also to use your Mic (non headset/USB port Mic) you have to use a different controller than the one you used to connect the hitbox. After that you have to go to settings, devices & accessories and then assign your controller to you. Your Mic will then work with the hitbox and titan one.
 
DeftMonk

DeftMonk

Warrior
anyone receive their ps4 box yet? I emailed and msgd them on Facebook 2 weeks ago, but no reply (no biggie, it is the holidays) so just curious what kind of time table we are dealing with here.
 
MrSoloLobo

MrSoloLobo

I have a keen eye for all things broken.
KHAOTIC True Grave said:
It does and with no timeout like it does on the PS4.

Also to use your Mic (non headset/USB port Mic) you have to use a different controller than the one you used to connect the hitbox. After that you have to go to settings, devices & accessories and then assign your controller to you. Your Mic will then work with the hitbox and titan one.
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Awesome, I'm gonna order it tonight then!
 
MrSoloLobo

MrSoloLobo

I have a keen eye for all things broken.
KHAOTIC True Grave said:
It does and with no timeout like it does on the PS4.

Also to use your Mic (non headset/USB port Mic) you have to use a different controller than the one you used to connect the hitbox. After that you have to go to settings, devices & accessories and then assign your controller to you. Your Mic will then work with the hitbox and titan one.
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Hey I got my Titan One today but I can't get my ps3 hitbox to work on it. Think you could help me out sometime?
 
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