Let's talk: MKX on PC

[Rabid Justice]

Now I get to play with all setting turned off in windowed mode with a screen half the size of my monitor. Thanks hvs. I just don't get how I could play before for at 1080p most settings max at solid 60 fps.

 

[Hassun]

I've been having a lot of problems on PC from day 1 really. Nothing really changed with any of the patches.

i7 2600K at 4.2GHz per core (EDIT: 4.2GHz per core, not 2.4GHz)
16GB DDR3 RAM
AMD Radeon HD6970x2

Settings:
Everything rock bottom, 1080p

Basically any stage with water or big things happening in the background has mild to massive slowdown.
E.g. The Emperor's stage chugs heavily when the statue of Shao Kahn falls down and the Sky Temple is pretty much unplayable, dropping down to sub 20fps.
Then there are the random crashes, sometimes the game freezes when loading or exiting the Krypt. Sometimes it just crashes to desktop randomly.
Before the patches the game froze my entire PC twice while I was playing the tutorial.

For the most part online play has been mediocre to bad. A lot of "this session is no longer available" and general laggy conditions when playing ranked matches. I've played around 250 online matches so far and I'd say 20-30% of them have been smooth. (Sadly sometimes an opponent chooses one of the bad stages which makes matters worse of course.)

 

[IseeDeadPixels]

That's the amd drivers , they are stupidly bad.
You have to force turn off the Vsync in the catalyst software shit along with the triple buffering.

Turning your settings down isn't that a good idea idea.
You kinda want the game to work on your GPU and not on your CPU.

 

[TurboTaco]

When are we getting the balance patches?

 

[Immortal]

I've been having a lot of problems on PC from day 1 really. Nothing really changed with any of the patches.

i7 2600K at 2.4GHz per core
16GB DDR3 RAM
AMD Radeon HD6970x2

Settings:
Everything rock bottom, 1080p

Basically any stage with water or big things happening in the background has mild to massive slowdown.
E.g. The Emperor's stage chugs heavily when the statue of Shao Kahn falls down and the Sky Temple is pretty much unplayable, dropping down to sub 20fps.
Then there are the random crashes, sometimes the game freezes when loading or exiting the Krypt. Sometimes it just crashes to desktop randomly.
Before the patches the game froze my entire PC twice while I was playing the tutorial.

For the most part online play has been mediocre to bad. A lot of "this session is no longer available" and general laggy conditions when playing ranked matches. I've played around 250 online matches so far and I'd say 20-30% of them have been smooth. (Sadly sometimes an opponent chooses one of the bad stages which makes matters worse of course.)

What i7 is that? Coz normal i7-2600K i clocked at 3,4 (3,8 with turbo) GHz not 2,4 GHz. I'm pretty sure you have to lower the resolution and overclock your processor .

Edit: It this a laptop? That would explain everything.

Also people like you SHOULD NOT go online. You're destroying experience for people who actually can maintain rock steady 60 fps cozing lag, skipping frames or even desync for them.

Once again, what have been said in this topic several times already. IF YOU DON'T HAVE CONSTANT 60 FPS - DON'T GO ONLINE.

When are we getting the balance patches?

Probably with Jason patch which is scheduled for 5th May on all platforms.

 

[AssassiN]

The game is running at 60 fps now for me.
So I can finally play people online, lol. Just sucks the patches haven't been released on PC yet.

 

[BrombeerBabak]

i have several problems witht he pc version

first i have to say no regionlock is a good thing but

-there should be a region lock for ranked matches , it is unplayable you get connected with americans totally random... i only play in rooms till this is fixed
private player matches should not count in the online history. if you train vs a good player everyone else think you are a noob becuase of the lost games which prevent some people to fight good people
if you sort players after the best ping with r1 , it never remember the setting and you have to click 7 times r1 when you enter a room after every round
pings not update correctly !!! this is a huge issiue but i think the sort players after ping is a good workarround
ive also been told ranked stats are buggy , in my opinion a elo value like in league of legends should be added to ranked , stats should reset every half year or year and there should be different leagues bronze silver..
pc version windows in the main menu are not animated like in the x box (with the new commercials like future dlcs)
performance could be a bit better on some maps
bug with ranked faction battles (we was 10 people) and there was only 1 match and then it ended. or do you have to change between your teammates tek team style ?? and if someone loose all hp its over ??

who have issiue to run the game try my fix .1440 pixels or maximum 1600 pixels , and run everything on low except textures and maybe shadows if u have a better grafic card. especially disable antialiasing. the resolution make such a huge difference on 2560 pixels i get like 25 fps

using a radeon 7800 and get 60 fps now

 

[Hassun]

What i7 is that? Coz normal i7-2600K i clocked at 3,4 (3,8 with turbo) GHz not 2,4 GHz. I'm pretty sure you have to lower the resolution and overclock your processor .

Edit: It this a laptop? That would explain everything.

Also people like you SHOULD NOT go online. You're destroying experience for people who actually can maintain rock steady 60 fps cozing lag, skipping frames or even desync for them.

Once again, what have been said in this topic several times already. IF YOU DON'T HAVE CONSTANT 60 FPS - DON'T GO ONLINE.



Probably with Jason patch which is scheduled for 5th May on all platforms.

Whoops, meant 4.2GHz not 2.4
Also I live in an area without an offline community. Online is the only way to PVP so yeah I am going to continue playing online. It's not my fault the game runs like crap on a PC which beats their required specs. My internet is not at fault either.

That's the amd drivers , they are stupidly bad.
You have to force turn off the Vsync in the catalyst software shit along with the triple buffering.

Turning your settings down isn't that a good idea idea.
You kinda want the game to work on your GPU and not on your CPU.

I would think it's better to tax the CPU more since it's quite powerful and the GPUs are relatively old.
But thanks for the tips, I'll try some of those things and see if anything improves.

 

[Monox1de]

So anyone who still gives a shit about the PC version.
i found this on steam discussions. Some one got a reply from HVS and from WB games. Here is what was said.

im beging you..Pls do someting and fix that problem. I played more than 300 ranked online games but my stats says win:0 lose 0

Platform: Pc
Steam id: droledian27
Countery: Turkey
Full name: Volkan Duskun

Thanks for helping.

------------------------------------------------------------------------------------------------------

And their answer: From ( High Voltage Software)


Thank you for your enthusiasm for MKX! We are sorry for any issues you are encountering.



We are the work-for-hire developers for Mortal Kombat X on PC, 360, and PS3.

For any questions or support requests regarding Mortal Kombat X, please contact our client, Warner Bros. Interactive Entertainment. Any further info you can provide will be extremely helpful.



Email: [email protected]



All the best,

HVS Community Manager


--------------------------------------------------------------------------------------------------------------------------


And i sent same message to [email protected]



Their Answer: from (WB GAMES)

Greetings Volkan,

Thank you for contacting us. We are sorry that you have experienced problems. Please restart Steam and we hope this will help. If the problem persists, please submit a bug report as follows:

Please open a bug report on http://support.wbgames.com (Click on 'Ask for Help'. Then, under 'Question Type' select 'Bug Report' from the dropdown menu). This bug report will be transferred to the developers.

Please note that bug reports do not receive responses, however they are always investigated by the game team.

Thank you,

Stephen.I
WB Games Support



__________


I would like to say WHAT THE FUCK ARE YOU SERIOUSLY TELLING US TO RESTART STEAM TO SOLVE THE LEADER BOARDS BEING BROKEN??? and if so then WHO THE FUCK OVER THERE THINKS WE ARE ALL STUPID ENOUGH TO NOT HAVE ALREADY TRIED RESTARTING STEAM FOR 2+ WEEKS.


This is an outrage in my eyes. WB shouldn't know shit when it comes to bugs/optimizations. HVS should have some sort of answers. HVS should not be redirecting emails to WB games and WB games should not be giving "i hope this helps " type of advice. There should be NEW POSTINGS from HVS on their twitter or facebook daily explaining what steps are being taken to resolve any of these issues. And with the console versions being multiple versions ahead of the PC version we should also get an ETA on when we will be receiving 1.02 and when the next optimization/bug fix patch should be ready.

/ end rant

Ps: I know there are a lot of stupid people complaining about these problems out there making the rest of us look even more dumb. Maybe this is why HVS and WB games think they can get away with this type of "blame the user" customer support.

 

[Immortal]

So anyone who still gives a shit about the PC version.
i found this on steam discussions. Some one got a reply from HVS and from WB games. Here is what was said.

im beging you..Pls do someting and fix that problem. I played more than 300 ranked online games but my stats says win:0 lose 0

Platform: Pc
Steam id: droledian27
Countery: Turkey
Full name: Volkan Duskun

Thanks for helping.

------------------------------------------------------------------------------------------------------

And their answer: From ( High Voltage Software)


Thank you for your enthusiasm for MKX! We are sorry for any issues you are encountering.



We are the work-for-hire developers for Mortal Kombat X on PC, 360, and PS3.

For any questions or support requests regarding Mortal Kombat X, please contact our client, Warner Bros. Interactive Entertainment. Any further info you can provide will be extremely helpful.



Email: [email protected]



All the best,

HVS Community Manager


--------------------------------------------------------------------------------------------------------------------------


And i sent same message to [email protected]



Their Answer: from (WB GAMES)

Greetings Volkan,

Thank you for contacting us. We are sorry that you have experienced problems. Please restart Steam and we hope this will help. If the problem persists, please submit a bug report as follows:

Please open a bug report on http://support.wbgames.com (Click on 'Ask for Help'. Then, under 'Question Type' select 'Bug Report' from the dropdown menu). This bug report will be transferred to the developers.

Please note that bug reports do not receive responses, however they are always investigated by the game team.

Thank you,

Stephen.I
WB Games Support



__________


I would like to say WHAT THE FUCK ARE YOU SERIOUSLY TELLING US TO RESTART STEAM TO SOLVE THE LEADER BOARDS BEING BROKEN??? and if so then WHO THE FUCK OVER THERE THINKS WE ARE ALL STUPID ENOUGH TO NOT HAVE ALREADY TRIED RESTARTING STEAM FOR 2+ WEEKS.


This is an outrage in my eyes. WB shouldn't know shit when it comes to bugs/optimizations. HVS should have some sort of answers. HVS should not be redirecting emails to WB games and WB games should not be giving "i hope this helps " type of advice. There should be NEW POSTINGS from HVS on their twitter or facebook daily explaining what steps are being taken to resolve any of these issues. And with the console versions being multiple versions ahead of the PC version we should also get an ETA on when we will be receiving 1.02 and when the next optimization/bug fix patch should be ready.

/ end rant

Ps: I know there are a lot of stupid people complaining about these problems out there making the rest of us look even more dumb. Maybe this is why HVS and WB games think they can get away with this type of "blame the user" customer support.

This been known for 2 weeks now, since this is not the first response like that players got from HVS and it was posted like day 3 on Steam forums by someone else.

In all honesty im assuming that we will get up to date with patches from consoles when the Jason patch hits (5th May) on PC (which is confirmed). So for now lets just say im holding my breath.

 

[Ray'sGoodLiquor]

im on but my rig is garbage right now so i can only play offline. Maybe if I can get a decent job that might not be a problem anymore

 

[Monox1de]

This been know for 2 weeks now, since this is not the first response like that players got from HVS and it was posted like day 3 on Steam forums by someone else.

In all honesty im assuming that we will get up to date with patches from consoles when the Jason patch hits (5th May) on PC (which is confirmed). So for now lets say im holding my breath.

I remember hearing them confirming may 5th as jason patch before NRS even did. So i know we will get that patch on may 5th.

This is another reply to that steam conversation from the same guy.

"i got new answer again today early. This time from Facebook."


My Message:

When ranked games stats will work on Pc (steam)? im played 300 games on ranked but my stats show win:0 Lose:0 Because of this i cant see my name on leaderboard. Answer me pls


Their Answer:

Hi Volkan,

We are currently working to resolve as many issues as quickly as possible. We hope to release a patch soon.

Thank you for your patience, and we apologize for any headache this has caused.

-------------


This is a better response and more in line with what i would expect... It was the first time i saw the whole thing that WB games said in their response. RESTART STEAM BRO ...it was just so insulting to me when i read that.

I'm sure there are enough people ranting about the PC port problems and i'm over here just worried about all the shit i have been practicing not even being in the actual current version of the game. An example would be the whole stunt double Johnny Cage BS that works on PC but not on console versions.

More rants to come.

 

[Immortal]

Not really.

Take a deeper look at Steam MK X forums. All these answers are exactly the same as their were day 3. It seems like they got 3-4 "copy / paste" answers ready to respond to people complaints.

 

[Monox1de]

Not really.

Take a deeper look at Steam MK X forums. All these answers are exactly the same as their were day 3. It seems like they got 3-4 "copy / paste" answers ready to respond to people complaints.

Yeah they did seem similar but knowing myself I will just take whichever is on the top of the discussion boards on steam and rant about it.
What else is there to do.
I won't give up though, nor will i personally try to contact them.

I am just riding it out at this point. This whole searching for HVS responses/updates on anything PC related has become part of my wake up/bed time routines. And I am in a much better position compared to most people on PC since i can actually get 60fps on most levels.

 

[Braindead]

I got a generic response from HVS on Facebook last night saying:

"We're still working on the next patch. We're hoping to be able to release it soon."

 

[ShArp]

Anyone feel free to add me, im tired of playing people online who dont know wtf they are doing...

My steam ID: Sharpyu (it's also under my account avatar)

 

[AcMilan91]

Anyone feel free to add me, im tired of playing people online who dont know wtf they are doing...

My steam ID: Sharpyu (it's also under my account avatar)

Add me

 

[ShArp]

Are u Nikola Zvezdara?

 

[AcMilan91]

Are u Nikola Zvezdara?

Yeap

 

[GreatOldOne]

Anyone feel free to add me, im tired of playing people online who dont know wtf they are doing...

My steam ID: Sharpyu (it's also under my account avatar)

I think I actually played you for a bit when I tried out F/T yesterday or 2 days ago. Nick is same as here: GreatOldOne. Feel free to add me.

 

[Juxtapose]

@Monox1d3 Just to comment on your rants, I'm not sure if you read my breakdown of the relationship between NetherRealm Studios, High Voltage Software, and Warner Brothers Interactive Entertainment several posts back, but WBIE is the company that's responsible for the support of the project.

Since I already did a detailed post about this, I'll quickly summarize: WBIE is the publisher of the game who owns both NRS and the MK franchise. NRS was tasked with developing the core game (Xbox One and PlayStation 4) and WBIE hired HVS to port the game to PC as well as Xbox 360 and PlayStation 3.

WBIE, as the owner and publisher, are thus the bosses of both NRS and HVS. In this instance, WBIE is HVS' clients. HVS is answerable to WBIE only and is required to operate under the terms of their contract and agreement. Since WBIE, as the bosses, are handling the support of all versions of the game, HVS is likely obligated _to_ refer people to WBIE for support related purposes. If they did others, they could likely get into trouble with WBIE. It's also very realistic to assume that HVS can't say anything beyond generic responses without WBIE's say-so.

WBIE's support about restarting Steam is the same general level of support I expect from large companies (not very helpful), I've gotten similar service from Microsoft's Xbox division support, so don't be surprised there. The important thing about contacting WBIE is to have various issues on record, since WBIE will communicate those to either NRS or HVS to (hopefully) fix in future updates.

As frustrating as it is, this is how business works, and this is how business relationships work.

For the content patch that's presently on console versions, I also expect we'll get it around or just before the release of Jason.

 

[Dark_Ky]

They need to fix the ping indicators. The low quality netcode is amplified by the inability to cherry pick good connections.

agreed. everyone in my rooms have a 0/3 connections no matter how long they load. challenge someone and pray that the connection is good.. awesome. this is something that should have been there from the get go.

anyone else have this problem and is HV actually aware of this issue?

 

[TurboTaco]

Is anyone else having a problem with recordings in training mode? Every time I record a clip and go to watch it I get this message

and no matter what I do I can't watch my recording

 

[Juxtapose]

Is anyone else having a problem with recordings in training mode? Every time I record a clip and go to watch it I get this message

and no matter what I do I can't watch my recording

I know this happened in Mortal Kombat: Komplete Edition (PC) and I don't think it was ever fixed. Haven't tried recording anything in Mortal Kombat X yet.

 

[AeroGrunt]

Is anyone else having a problem with recordings in training mode? Every time I record a clip and go to watch it I get this message


and no matter what I do I can't watch my recording

Happens to me too.