You know, Wigy, customer service exists expressly for those who cry out. All the people that accept things the way they are are the people that get treated any way the corporations deem fit. In customer service, anyone that complains at least gets "goodwill consideration" when they bring their claims to the product manufacturer's attention. While I understand that you feel @Tom Brady is crying about this to the point of annoying you, at least he's doing something about it. All you're doing is bending yourself over and telling NRS to please F*** you more. LOL! Good luck with that!Plenty of characters are in that situation. Just gotta do your best and suck it up or switch character. You've made nrs aware of issues, just stop now.