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Freddy Krueger not downloading

Okay when I bought Freddy to download him from the PSN store, I noticed the file was only 100KB versus the others which were all 67MB or bigger. Sure enough, I go in the game, and.....nothing.

I noticed others encountered this problem, minus the 100KB thing. Deleting and redownloading didn't work. Is there anything that I can do about this. Does the technical support team operate on nights and weekends? (I work 9-5 m-f, so I can't call during the day).
 

colt

Elder God
Elder God
NetherRealm Studios
did you go down to the dlc boxes and scroll to the left?
 

colt

Elder God
Elder God
NetherRealm Studios
The max the DLC box shows I think is 4, it supports scrolling then for up a max of a bajillion characters.
 
did you go down to the dlc boxes and scroll to the left?
Yeah, except, it plainly gave me the wrong file, there is no "fix", I just wanna know how I can get ahold of technical support so that I can get the PSN store to link me the correct file. 100KB is clearly NOT Freddy when the others were well over 60MB each. I did try it, just to be sure, but yeah.
 

spongebob

ಠ__ಠ
Yeah, except, it plainly gave me the wrong file, there is no "fix", I just wanna know how I can get ahold of technical support so that I can get the PSN store to link me the correct file. 100KB is clearly NOT Freddy when the others were well over 60MB each. I did try it, just to be sure, but yeah.
It is 100kb... On PSN at least the mandatory compatibility pack patch 1.04 (or w/e it is) included freddy the 100kb file just unlocks him. I don't know how the store works but I'm pretty sure one person doesn't just get the wrong file lol.