We aren't over here much.... but sorry for the confusion. Thank you for the support and we will continue to improve.
1) No not scammers, just very busy, we sell to the classic community, mame community and fighter community. We also are one of the only shops left that still develop our own products and sell stuff from over seas. And yes, sometimes our ambitions get the better of us!
2) Son, not sure if I could call it flimsy, hell the wife can wire a stick up faster than me and her soldering skills are well beyond mine at this point, which is saying something considering I did some electrical device prototyping back in the day
However we do have a part time packer who comes in, and have had a few misses. You are correct that an LS-32 and JLF are completely different, but mistakes do happen from time to time... (Susan corrected me about specific plate types on Seimitsu joysticks the other day, so I wouldn't mess with her too much)
3) As far as shipping goes, should be 3-4 days usually, however we did have a rough couple of months with keeping stock on hand (we sell on Amazon and Ebay which makes stock counts a PITA). We will have a stocking system in place by the end of the month that will sync all three
Finally we are a small shop, so if 60 orders come in one day (and yes that happens) it will take us 1-3 days to catch up. We only deal in parts we believe in and we use the proceeds to develop new products for the community. We even supply some of the other shops mentioned earlier.
There is no where else you'll find this many custom products, esepcially when it comes to LED mods... And we are one of the only shops open right now that has actually installed all of the products we carry(yes even Susan has installed the bulk of these items)
We also pushing to keep IL(an important product line in this community) in the US, and we are looking forward to our first order of custom translucent buttons in from IL (concave but with a milky white color, perfect for RGB led mods). When other vendors have stopped selling because of low margins, we are doing our best to make sure that someone sells a damn original Cherry switch! (yes it upset me to see everyone calling E-switches Cherry because they have a red actuator)
Check out the site, order with confidence, and don't challenge Susan too much, she has been known to kick my ass at Tekken a few times.
Here are some fun products we have released:
Hollow IL shafts for lighting
Silent JLF Mods
And just for fun here's a preview of the upcoming universal led button lights:
And our RGB shaft out later this month(yes these will be available in 2 styles of shaft for IL and Happ joysticks):
It makes me wonder if they were on vacation all week, and did not leave any notice on there site? Because a week just to ship a couple buttons is bad. It will probably take less time in the mail. 
